SOFTWARE DEVELOPMENT|JIRA APPSAGILE TRANSFORMATIONS|AGILE COACHINGPROJECT MANAGEMENT|BUSINESS PROCESS ANALYSISATLASSIAN TOOLS ADMINISTRATION|TRAININGS & WORKSHOP
We support businesses in implementing, maintaining, and monitoring tools and agile methodologies for their processes and operations, accompanying them on their path to success.
Our Services
Implementation of ISO/IEC 42001 AI Management System
- Analysis of existing AI processes and compliance with ISO/IEC 42001 requirements
- Development of AI policy, role definition, and governance structure
- Risk assessment and establishment of mechanisms for ethical, safe, and responsible AI usage
- Implementation of processes for continuous monitoring, evaluation, and improvement of AI systems
- Preparing the organization for certification through documentation, training, and internal audits
Software Development & Jira Apps Development
- Custom software development tailored to specific business requirements
- JDesign and integration of Jira apps to enhance project and team management
- Use of modern technologies (React, Node.js, .NET, Java) for scalable and reliable systems
- Full lifecycle support – from analysis and design to testing, delivery, and maintenance
ATLASSIAN TOOLS SETUP, OPTIMIZATION AND INTEGRATION
- Integration with other products (Jira to Jira, Salesforce, Zendesk, Slack)
- Workflow and process optimization and automation
- Setup of new projects in Atlassian suit (Jira Software Service Management, Confluence)
- Plugin management for Atlassian tools
- Advanced reporting, dashboards, and filters Customization and configuration on project level
AGILE COACHING AND TRAINING
- Partnership with the clients in 1 on 1 and team sessions
- Identification of meaningful goals and planning their realization
- Team and organization survey and capability building
- Driving business agility and scaling initiatives, organizational coaching, change management
- Training teams to be Agile
- Training Product Owners, Scrum Masters, and management
- Team building activities
PROJECT MANAGEMENT
- Project-based consultancy
- Leading complex projects and providing expertise
- The fast ramp-up in a startup environment, the LEAN introduction of PM
- Training project managers
- PMO set up with best practices and procedures
BUSINESS PROCESS MAPPING AND OPTIMIZATIONS
- Analysis of the as is processes
- Recommendation of the to be processes
- Working with process owners in process optimization and improvements
Trainings
Certifications
- Scrum Alliance Certification Program
- ICAgile Certification Programs
Workshops
- AI-Focused Workshops
- Business Agility Gamification Workshop (Agilist)
Specialized Tools Training
- Atlassian Tools Training (Jira, Confluence, Jira Service Management)
Preparation Courses
- PMI Exam Preparation Courses (e.g., PMP, PMI-ACP)
Use Cases
At Smart Consulting Agency, we have helped numerous organizations to implement Atlassian tools (Jira, Service Desk, Confluence, Trello), optimize their processes, implement agile methodologies, and leverage AI to drive business success. Below are a few examples of how our services and tools have made a difference.
Industries and Domains
At Smart Consulting Agency, we work with a wide variety of industries, helping them unlock their full potential through agile methodologies, artificial intelligence, custom software development, and business process optimization. Here are some of the industries we specialize in:



